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Hotel · Madrid · Community of Madrid

Hotel Europa

A 3-star hotel on Calle del Carmen, in the heart of Madrid’s Centro district, within walking distance of Puerta del Sol and Plaza Mayor.

  • Central location near Puerta del Sol
  • Modern rooms with balconies and air conditioning
  • Business-friendly amenities and 24-hour reception
8.6 Great 1409 reviews Booking.com 8.6 · 1409 reviews

About

Hotel Europa

Hotel Europa sits on Calle del Carmen, placing you in the middle of Madrid’s historic Centro. The Puerta del Sol square is just a short stroll away, with Plaza Mayor and the Royal Palace also within walking distance. The hotel’s position makes it easy to explore the city’s main sights on foot, while Sol metro station is right next door for trips further afield.

The hotel keeps things straightforward: a 24-hour reception, express check-in and check-out, and a range of practical services including laundry, car hire and tour assistance. Rooms are modern and come with air conditioning, heating and, in many cases, balconies or views towards Puerta del Sol. With family rooms, connecting rooms and facilities for disabled guests, it suits a variety of travellers.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Unbeatable central location — Just steps from Puerta del Sol and Plaza Mayor, with Sol metro station next to the hotel. Major landmarks like the Royal Palace are within walking distance.
  • Friendly and helpful staff — Guests consistently mention courteous service, from printing tickets to arranging transportation for business meetings.
  • Comfortable, modern rooms — Rooms come with air conditioning, heating, and many feature balconies or views towards Puerta del Sol. Family options include connecting rooms.
  • Good value for the price — With rates from £161 per night and a strong overall rating of 8.6, guests find the price-to-quality ratio favourable.

Worth weighing

4 to weigh
  • Street noise from the square — The central location means you may hear noise from nearby squares, especially in rooms overlooking the street.
  • No pets allowed — The hotel does not permit pets, so you’ll need to make other arrangements if travelling with an animal.
  • Parking may be limited — Parking is available but in a busy central area, so it may be tight or require additional cost.
  • Mixed reviews on breakfast — While some guests praise the breakfast, others find it merely satisfactory, noting it may not be included in the rate.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premium Single Room Terrace Puerta del Sol Views

  • 1 Single bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Premium Triple Room Terrace Puerta del Sol Views

  • 1 Single Bed or 1 Double Bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Single Room

  • 1 Single bed
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning

Double or Twin Room

  • 2 Single beds
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning

Triple Room

  • 1 Single Bed or 1 Double Bed
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning

Single Room Puerta del Sol Views

  • 1 Single bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Triple Room Puerta del Sol Views

  • 3 Single beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Superior Double or Twin Room View

  • 2 Single beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Quadruple Room

  • 2 Single beds
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning

Quadruple Room Puerta del Sol View

  • 2 Single beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Two Connecting Double Rooms Puerta del Sol View

  • 2 Single beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Two Connecting Double Rooms

  • 2 Single beds
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Express check-in/-out
  • Lift
  • No smoking on site
  • Safe deposit box
  • Luggage storage
  • Key card access

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • Snack bar
  • Coffee shop
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Children's menu
  • Welcome drink

Business & Services

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Currency exchange
  • Laundry
  • Dry cleaning
  • Car hire
  • Tours/Ticket assistance
  • Grocery shopping service

Room Amenities

  • Air conditioning
  • Heating
  • Flat-screen TV
  • Electric kettle
  • Free toiletries
  • Ironing facilities
  • Patio
  • Terrace
  • Room service
  • Housekeeping

Accessibility & Safety

  • Rooms/Facilities for disabled
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 1409 reviews

Guest-rated 8.6/10 from 1,409 reviews

Booking.com · 8.6 · 1409 reviews
Rooms and cleanliness8.0
Location9.0
Dining8.0
Price and service8.0
8.6Verified guest

“The location was fantastic and the staff were very friendly and courteous. The rooms were comfortable and the price-to-quality ratio was excellent.”

8.6Verified guest

“A charming base for four nights. The reception staff were very good, and breakfast was satisfactory at a preferential rate, offering cheese and tapas at a reasonable price. It’s also right next to a tube station.”

8.6Verified guest

“The location in Madrid was great, a short walk to taxis, and close to excellent food and shopping. It was also right in the neighbourhood.”

8.6Verified guest

“You can’t beat the location – there’s a subway station right next to the hotel.”

8.6Verified guest

“The location is magnificent, near a palace. It’s in a good area, a five-minute walk to the metro. I was glad that getting a wheelchair accessible room with flowers, a double bed and good lighting was not a problem.”

8.6Verified guest

“Perfect central location, accessible to the Metro, and rooms have balconies.”

04 — Location

Getting around Madrid

The property sits in Madrid.

Puerta del Sol: The iconic square is a short walk from the hotel, home to the famous clock and a hub for metro lines.

Plaza Mayor: Madrid’s grand arcaded square is about a 10-minute stroll away, lined with cafes and historic buildings.

Royal Palace: The official residence of the Spanish royal family is within walking distance, with its ornate rooms and gardens open to visitors.

Carmen, 4, Madrid, Community of Madrid, 28013, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
13 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in runs from 15:00 to 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, parking is available on site, though it may be limited given the central location.

Are pets allowed?

No, the hotel does not allow pets.

Does the hotel have family rooms?

Yes, there are triple and quadruple rooms, as well as two connecting double rooms, which work well for families.

What transport options are nearby?

Sol metro station is right next to the hotel, and the area is well-served by buses and taxis.

Is breakfast served at the hotel?

The hotel has a restaurant and offers in-room breakfast. Some guests mention a preferential rate for breakfast, so it’s best to confirm directly.

The bottom line

Hotel Europa delivers on its central promise: you’re in the thick of Madrid’s old town with metro access at the doorstep. The rooms are comfortable and well-equipped, and the staff consistently earn high marks. If you don’t mind potential street noise and travelling without pets, it’s a solid pick for sightseeing or a business stay.

8.6A reliable, well-located choice for exploring Madrid on foot.

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